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  2. After the sale
  3. Confirming you received your item

Confirming you received your item

Let the seller and StashBid know the hand-off is done.

Once you have the item, open Purchases and select I received this item (or Confirm receipt if you paid through StashBid).

Why it matters

  • It marks the sale complete.
  • For shipped and digital items, it releases the held payment to the seller.
  • It unlocks ratings, so you can rate the seller.

Only confirm when you actually have the item

If something's wrong, don't confirm. Report a problem instead.

For sellers

You can select Mark complete in your Seller Dashboard once the item has been handed off. For sales paid through StashBid, the sale finishes when the buyer confirms receipt.

More in After the sale

Messaging after the saleConfirming you received your itemReporting a problem with an orderRating buyers and sellers

Still need help?

Send us a message and the StashBid team will get back to you.

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